FAQs – Online CBD Store | Buy CBD Products Online | CBD Shop Online

Full Spectrum CBD contains all the cannabinoids found in hemp plants. Cannabidiol (CBD) is a compound found in cannabis plants that contains all of the beneficial compounds naturally occurring in the plant. There are over 100 cannabinoids found in cannabis plants. Some of these are cannabidiols (CBDs), which are found in cannabis plants, as well as THC, which is found in cannabis plants and is responsible for many of the plant’s psychoactive effects.

You can learn to use CBD products in detail by heading to our CBD Guides section. Find detailed guides on the best products and how to use them for maximum effectiveness.

The Certificate of Analysis of every product is available under every product’s listing. You can access the report easily by clicking on the COA section.

Yes, Online CBD Store offers 100% genuine products. All brands and products are curated by our team of experts to ensure complete efficacy and satisfaction. You can rest assured that every CBD product is of the highest quality.

Refunds are initiated immediately and reflect in your bank account within 48-72 hours. If you have not received the amount, call us and we will look into the issue. If the refund has been initiated from our side, wait for 72 hours. If you still do not receive the amount, you must contact your bank for more details about the transaction.

After you have requested for a return, we will initiate a full refund of the amount (minus shipping charges) in your original form of payment. A 15% restocking fee will be deducted for return of items that have been opened or used. You will also receive a full refund on returns of defected, damaged or missing items. The amount will show up in your account within 48-72 hours or longer depending on your bank services. You can read more about our refund policy here.

You can call us or send us an email to request for a return by stating your reason for return. Make sure that the products are returned to Online CBD Store only.
After submitting a request for return, you must ship the products back to Online CBD Store in order to receive a refund. Learn more about our refund policy here.

You can return your order if you are within the returning window of 3 days after delivery. The products must be UNOPENED in order for the return request to proceed. A 15% restocking fee will be charged on items that have been opened. Return is not applicable on products that are labeled as ‘non-returnable’. Please read the information on the website before requesting a return. Learn more about returns and refunds at Online CBD Store here.

You can find Online CBD Store on all major social media platforms. Follow us on LinkedIn, Instagram, Twitter and Facebook to keep up with new offers, brands and products and feel free to leave us a message.

You can contact Online CBD Store customer support through chat, call or email. Leave us a message in our chatbox and we will get back to you within a few minutes. You can also leave us an email at contact@onlinecbdstore.com or call us on +1 909-276-7518. Our customer support is active 24×7 to assist you through your queries.

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